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- Free 100 MB Wi-Fi
- 24h reception: Spanish, English, German, French and Italian spoken
- Breakfast buffet from Monday to Sunday from 7.30am to 11am.
- Tourist information
- Internet corner
- Alarm clock
- Free luggage storage
- Airport transfer
- Daily Spanish press
- Laundry service
- Baby cots available
- Snacks and drinks available 24h
- Library
- Restaurant
- Meeting room
- Event organisation (meetings, celebrations, etc.)
- Medical service (upon request)
- Electrical chargers and adapters available
- Car rental and taxi booking
- Telephone switchboard
- Fax reception and sending
- Currency exchange
- Ticket sales for theatre, cinema, football and restaurant bookings.
- Late check-out at 2pm without additional cost (subject to availability)
- Early check-in (subject to availability)
- Boarding pass printing in reception
- Centralised air-conditioning
- Lounges
- Daily towel and bed linen change
- Lift
- Nearby car parks: Plaza de Jacinto Benavente, Plaza de Santa Ana, Plaza Mayor and Plaza de las Cortes.
- Excellent communication with public transport (Sol, 200 yds.; Atocha, 800 yds. and Chamartín 4 miles away or 10 minutes by train from Sol)