Hostel Persal, Madrid, Spain - FAQ, Frequently Asked Questions

FAQ

How far is Hostal Persal from the city centre?: We are located in the touristic, leisure and commercial centre of Madrid; in the Barrio de las Letras.; 50 m Santa Ana Place, calle Huertas; 100 m Teatro Español, Teatro Häagen Dazs Calderón; 200 m Puerta del Sol, Plaza Mayor, touristic bus stops and Tourism Office; 400 m Prado Museum, Thyssen Museum, Reina Sofía Museum, Caixa Forum; 400 m Plaza Mayor, Gran Vía, Callao; 600 m El Rastro; 800 m Palacio Real (Real Palace); 800 m Train station Atocha-Renfe
What is the nearest metro station?: Sol, 200 m from the Hostal.
Can I reach the Hostal from the airport by metro?: Yes, you need to change twice and it takes around 45 minutes with the same ticket at 2, 00€.
How much does a taxi cost from the airport and how long does it last to reach the Hostal?: It costs about 30€ and takes about 30 minutes.
How much does a taxi cost from Atocha station and how long does it last to reach the Hostal?: For Atocha train station, its costs around 10€ and takes around 10 minutes.
Are there smoking and non-smoking rooms in the Hostal?: Yes, both are available. You need to precise your preference when you make your booking.
Can you keep my luggage when I leave the room?: At the reception, we will keep your luggage at the moment of your departure, without any extra charge.
Do you have hairdryers in the rooms?: Yes, hairdryers are available on request.
Is there a safe place to park my car near the Hostal?: On Santa Ana and Jacinto Benavente Places, 50 m from the Hostal Persal, there are 2 public parkings, 24h/7 access , and it costs around 25€/day.
Does the hotel have an Internet or e-mail terminal for guests?: In the lobby, you will find an Internet terminal.; A free high-speed Wifi connection is also available.
What are the hours for the breakfast?: From 07h30 to 11h00, everyday.
What are you offering for the breakfast?: A buffet breakfast is offered with varied cereals, varied breads, cooked meats, fruits salad, croissants, juices, coffee, teas, marmalades, butter…
What are the check-in and check-out hours?: Check-in: 12.00h and check out: 12.00h.
Can I check-in before 12.00 the day of arrival?: If the room is free, there is no problem. If not, we can keep your luggage until you can access your room.
Can I leave the room late, after 12.00?: Subject to availability. Please ask the reception.
What are the languages spoken at the reception?: Spanish, English, German, French and Italian.
Are you offering a shuttle service to the airport?: At the reception, you can order a shuttle service asking for it 24h in advance. It costs for one or two people: €25
Can the reception help me during my stay in Madrid?: Of course, feel free to ask for all you need to know. Shows reservations, touristic information, maps…